Aims and Philosophy
Efficiency, client guidance and total quality policy.
Our mission is to provide the client with the iron and steel products in which we specialise - such as track material and their accessories - in the best conditions in terms of quality, measurements, delivery dates and at his installations, wherever these may be located.
-
- Production and distribution efficiency.
- Client guidance: proximity, availability, personal treatment, integrated service.
- Total Quality Policy: certificates, continuous improvement (innovation), production and service assurance.
- Environment friendly.
- Long-term professionalism and rigour in all our current and future projects and developments.
- Proximity to our clients, satisfying all their needs related to our products with respect to time, quality, price, delivery date and method of payment.
- Respect for quality always providing maximum levels of same.
- Ambition to become world leader in our entire product and service range.
- Making our products available wherever the client needs. To this end, we have entered into agreements with hauliers and shipping agents all over the world.
- Aspiring to become the manufacturers of our own products whenever possible.
- Developing and entering into agreements with all the most important manufacturers and providers around the world with respect to quality and service, whenever we sub-contract the manufacturing of our products.
-
- Providing the client with an integrated service that includes all the accessories required to enable to fitting and use of our products.
- To be present in all of the most important countries around the world, such as: Portugal, France, Italy, England, Germany, The Czech Republic, The Netherlands, Norway, Canada, U.S.A., Mexico, Venezuela, Brazil, Chile, Argentina, Peru, Bolivia, India, China, Korea, Turkey, Greece, Egypt, etc.
- Compliance with and the development of CORPORATE SOCIAL RESPONSIBILITY as regards partners, managers, employees, public administration and society in general.
- Knowledge of the product, the market and dynamics, as well as continuous innovation and the constant development of international market relations are our main objective.
- When the order volume so requires, and likewise the supplier’s and the client’s situation so advise, we will act pursuant to our Trading condition.
- When the order volume so requires, and likewise the supplier’s and the client’s situation so advise, we will act pursuant to our Trading condition.